Shipping & delivery
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Do you ship worldwide?
At the moment, we are just shipping within the UK. Join our subscriber list to be first to hear when we expand internationally.
Refunds & returns
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items and cannot accept returns of opened items unless faulty.
Subscription terms
Can I cancel my subscription?
Yes! Simply sign in to your Roam account and cancel or pause your subscription. There is no penalty for doing so and you can cancel at any time.
Have an unanswered question?
Please don't hesitate to contact us and we will get back to you as soon as possible.